Delivery conditions



FROM MONDAY TO FRIDAY Our deliveries in France are generally done within 48hrs or two working days.


Deliveries to major countries of the European Union take 3 to 5 days. For Switzerland and Norway, we may need 1 to 2 additional days due to customs clearance.

Outside of Europe, the delivery time is about one week.

Orders placed from Monday to Friday before noon are processed and shipped the same day.

Your orders are packed and shipped with the utmost care. However, if the package arrived damaged or opened, check its content in the presence of the transport company and before signing the voucher. In case of problem (opened, empty or damaged package), you must refuse the package and mention the specific reason for your refusal on the delivery voucher. Please inform us immediately by email using the contact form.

Thank you for your trust and your interest in Baladéo.